Breakout Games Aberdeen has undertaken great efforts to adhere to government and public health guidance. We have gone through the Good to Go scheme in partnership with Visit Scotland to ensure the measures we have taken are up to standard. We want you to feel as safe as possible when visiting our venue. Please view the information below and contact us if you have any further questions.

Covid-19 Guidelines.

  • At this time, Government guidelines on the number of household bubbles and the number of persons in each group should be followed when booking a single room. However separate bubbles can be in different rooms. (If unsure what arrangement can be made give us a call).
  • Please remember to bring your face masks. As we operate indoors this is required for your visit. Should someone forget a mask we have ones available for purchase at the venue.
  • All members of the group will be required to either wash their hands or use one of the hand sanitising stations before and after going into the games.
  • Please follow the social distancing instructions marked on the floor and as directed by staff.
  • You are welcome to wear gloves if you wish. However, this is not mandatory and we will be sanitising all high contact areas, with our newly purchased decontamination fogger, between each group.
  • If anyone in your group is feeling unwell before your booking please let us know and we can look at getting you rebooked for a later date.
  • Although toilets will be available and cleaned regularly, we ask customers to come prepared where possible.
  • Please arrive no more than 15, and no less than 5, minutes before your booking.

Measures taken

  • We have purchased a decontamination fogger – this allows us to deep clean the games after each group.
  • We have placed hand sanitising stations throughout venue.
  • Face masks available for purchase from reception should customer forget to bring their own.
  • New air filtration and dehumidification equipment has been installed.
  • There is a one way system in place with social distancing markers on the floor for guidance.
  • Contact details are taken during booking. These will be held for track and trace purposes for the minimum 2 week period after the booked date.

Faqs

What happens if I forgot to bring my mask?

You can purchase a mask from reception upon arrival.

Can I take my mask off in the room?

No. Masks are required at all times while in the venue.

Do I need to wear Gloves?

No, But you are free to use them if you wish.

What should I do if I am or a member of my group is feeling ill?

Get in contact with us as soon as you can, via email and we will help you rearrange your booking or issue a voucher. Please do not come to the venue in person.

I or a member of my group have been contacted by Track and Trace Scotland. What should I do about my booking?

Get in contact with us as soon as you can, via email and we will help you rearrange your booking or issue a voucher. Please do not come to the venue in person.

I had a voucher that expired during lockdown. Is it still valid?

Yes we are extending all voucher that were valid at the start of lockdown to 1st of March 2021.

I was issued a voucher during / because of lockdown there is not a lot of time before it expires. I am not sure if I will be able to use it in time. What are my options?

We are extending all voucher that were issued because of lockdown to 1st of March 2021.

I am visiting Aberdeen on holiday can I come to the escape room?

  • If you are coming from within the UK or on the exempt country list (Click here for the current list) you are welcome to visit.
  • If you are arriving from a country not on the exemption list a 2 week selfisolation needs to be completed before visiting our venue.

Are you accepting corporate bookings?

As per current guidelines - At this time we are unable to fulfil bookings where attendees are outside their social bubble. However email us to register interest for a future date and we will get in contact should the rules be further relaxed.